CUSTOMER SUPPORT
Get the right support path quickly.
For technical or immediate support, call Microsan. Remote access tools are available below when directed by a technician.
BEFORE YOU CALL
Useful information speeds diagnosis.
- Location and workstation number
- Exact error message
- Time the problem started
- Whether one or all devices are affected
- Recent changes or outages
- Best onsite contact
Pause before restarting multiple systems.
A broad restart can erase useful evidence and interrupt additional services. Call first when the impact is unclear.