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Select an item here or scroll down to see all of the solutions we provide.
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| 3700 Table Service Point of Sale |
Powerful, flexible, easy point of sale for any business.
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Whether you are an independent restaurant or an international chain, full service, counter service, or a combination, the MICROS 3700 Point-of-Sale (POS) System adapts to your way of doing business in ways no other system can. When security, data integrity, easy software deployment, and real-time business intelligence top your list of POS requirements, the MICROS 3700 is your solution.
As part of MICROS 3700, our complete suite of integrated solutions for every level of your business, MICROS 3700 is a comprehensive POS system that is both powerful and flexible. MICROS 3700 is helping operations become more efficient and more profitable because it gives you instant access to the information you need to be successful.
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Click here to learn more about 3700 Table Service Point of Sale.
Click here to learn more about 3700 Quick Service Point of Sale.
Click here to learn more about 3700 Kitchen Display Systems.
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| 3700 Enterprise Office |
Intelligent tools for your business. |
Enterprise Office consists of four modules that integrate with the 3700 Point of Sale to help manage your backoffice:
MICROS Enterprise Management (EM) enables corporate offices to control store-level information. Giving your chain’s command center the ability to execute consistent pricing and respond quickly to changes in local restaurant competition, your market share increases naturally.
Labor Management’s (LM) powerful program supports the recurrent, high-maintenance requirements of employee data management. Its comprehensive modules help control your restaurant’s labor resources to minimize cost and maximize productivity. LM allows you to maintain human resources employee files, support payroll preprocessing and create staff schedules.
Product Management (PM) streamlines your restaurant’s day-to-day business processes for inventory, ordering, and receiving. PM maintains real-time information on inventory levels, recipe ingredients and costs, and vendor bids. Product Management’s flexible reporting allows you to generate actual versus theoretical comparisons so you always have a clear picture of your operation’s performance.
MICROS Financial Management (FM) is a flexible reporting and analysis tool that helps you understand the profitability of your operation. Easily define and generate custom applications and reports that meet your specific concerns and needs. Using FM, you can access real-time data from all applications in the MICROS Restaurant Enterprise Solution database. This includes sales information
from the point-of-sale system, labor data from Labor Management, and inventory data from our Product Management application.
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Click here to learn more about Enterprise Management.
Click here to learn more about Labor Management.
Click here to learn more about Product Management.
Click here to learn more about Financial Management.
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| 3700 Alert Manager |
Receive alerts related to your business via cell phone, pager, or email.
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MICROS Alert Manager allows operations to manage by exception. The system monitors conditions
and compares them to established standards. Exceptions are immediately identified and a notice or
alert is sent to the pager, PDA, cell phone, or email of those who need to know. The MICROS Alert Manager provides exciting new integration with the RES products and the onpremise paging and communications solutions made available by JTECH, a MICROS subsidiary.
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Click here to learn more about RES Alert Manager.
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| 3700 Table Management |
Reservations and interactive seating integrated with your RES POS System.
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3700 Table Management is simple, easy-to-use software that seamlessly integrates customer preferences, seating capacity, and available staff, while effortlessly managing the customer’s dining experience. When combined with GSS or iCare, a total restaurant solution is now at your fingertips. Capturing time-sensitive guest demands, 3700 Table Management puts you in complete control from the moment the guest is greeted until the next diner is seated.
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Click here to learn more about RES Table Management.
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| 3700 Guest Services Solution |
Build and manage a guest loyalty and/or gift card program with your RES POS.
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The MICROS Guest Services Solution (GSS) is designed to be a single source, all-in-one guest marketing system. Implement a Frequent Diner program and track guest preferences to build a loyal
following that comes back more often. Sell gift certificates or gift cards and easily track redemption.
The MICROS GSS program helps you build loyal and repeat customers seamlessly with the MICROS 3700 Point-of-Sale system.
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Click here to learn more about 3700 Guest Services Solution.
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| 3700 Kitchen Display System |
Improve your kitchen's efficiency in any type of operation!
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The integrated MICROS Kitchen Display System (KDS) is like having a second expeditor in your kitchen. It provides highly visible, real–time information to manage and control kitchen efficiency, which drives customer satisfaction. Mounted conveniently in your kitchen or food prep area, this intuitive, graphical software application displays food orders for preparation and monitors the timing of orders for your “Speed of Service.” KDS also provides feedback about the status of each table and captures service times for management reporting.
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Click here to learn more about 3700 Kitchen Display System.
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| iCare |
CRM tools for high-performance customer retention.
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The MICROS iCare Solution provides a suite of CRM modules that deliver a 360-degree view of your customer’s activities. All the activities are tracked and controlled from a central database allowing you to recognize your core customers (most frequent and/or highest spending) and to determine methods to attract and measure the development of new trial, or less frequent customers, into the core customer base desire. By bringing your POS and CRM together as a single solution, MICROS is able to improve the return on your marketing investments.
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Click here to learn more about iCare.
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| mymicros.net |
The hospitality industry's comprehensive internet portal.
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Leveraging the speed and power of the Internet is at the heart of mymicros.net, the hospitality industry’s comprehensive Internet portal. As the global leader in hospitality technology, MICROS has developed a suite of applications, which leverage the power of the Internet to distribute and access information and business applications from anywhere. Users can now access critical, data and applications at any time, through a web browser.
MICROS has also developed mymicros.net to provide access to information generated from its world-renowned restaurant management solutions. Internet applications will revolutionize the way restaurant systems are used as mymicros.net provides information access and distribution to employees, store managers, and corporate staff.
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Click here to learn more about mymicros.net.
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| e7 POS System |
Affordable, reliable, full-featured point of sale for small businesses. |
MICROS e7 Series Point of Sale (POS) system combines the reputation and reliability of MICROS hospitality technology with a price suitable for table service and quick service restaurants, delis, sandwich shops, nightclub/bar establishments, pizzerias, and more. MICROS e7 combines an all-in-one MICROS Workstation 4 (WS4) with a powerful embedded software application based on the Microsoft Windows® CE .NET operating system.
The MICROS e7 functionality which manages guest checks, staff productivity, menu offerings, and restaurant operations easily and economically and delivers the following benefits:
- Reduced Labor Cost
- Prevents Loss
- Increased Efficiency
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- Improved reporting
- Flexibility
- Optimized Hardware
- Provides Return on Investment
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Click here to learn more about e7 Point of Sale.
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| 9700 POS System |
The most widely used POS system in the leisure and entertainment marketplace. |
The MICROS 9700 POS offers you the ultimate point-of-sale (POS) system for your hotels, resorts, casinos, cruises, stadiums, arenas, theme parks, and restaurants. Combining innovation, advanced technologies, reliabile hardware and robust reporting features, 9700 will make even your most complex operations run smoothly. This single system linking POS transactions, back offi ce functions and guest management capabilities will enable you to manage your operation better, increase the productivity of your employees and improve guest service.
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Click here to learn more about 9700 for Hotels, Resorts, Casinos, and Restaurants.
Click here to learn more about 9700 for Stadiums, Arenas, and Theme Parks.
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| Mobile Micros Handheld POS |
Put your entire operation in the palm of your hand. |
From the outdoor deck to the coziest corner booth, the downstairs lounge to the rooftop bar, Mobile MICROS handheld technology allows you to service your customers wherever they are enjoying your hospitality. Our technology gives you and your staff the ultimate flexibility in providing excellent,
immediate service and that translates into increased operating efficiencies and greater profits. MICROS is proud to offer its third generation handheld solution, the Mobile MICROS Handheld point-of-sale terminal. This solution has been created specifically for the restaurant industry and is fully integrated with our MICROS 3700 Point-of-Sale System. This sleek yet robust solution puts a wealth of profitbuilding power right into your hand.
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Click here to learn more about Mobile Micros.
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| JTECH Paging Solutions |
Fast, efficient management of servers and/or guests. |
JTECH
JTECH is the leading supplier of hospitality wireless communications systems, with solutions including silent server paging, guest paging and manager/staff paging. JTECH systems enhance profitability and create efficiencies by streamlining business communications within the restaurant, club, hotel or other hospitality environment.
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ServAlert®– Allows chefs to page servers when orders are ready, optimizing efficiency; featuring the new rechargeable ServerPass™ pager
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GuestAlert® – Manages customer flow in full service and fast casual dining environments; featuring the popular “Glowster®” and new GuestPass™ pagers
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HostAlert® – Coordinates various aspects of restaurant operations to maximize guest flow; featuring the poplar “Glowster®” and GuestPass™ guest pagers, plus the InstaCall™ Alphanumeric pagers for integrated server messaging
- ValetAlert™– Allows guests to page the valet and have car delivered while paying the restaurant bill, or exiting/checking out of the hotel, elevating guest service levels; featuring StaffComm™ hand-held push button transmitter
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MICROS Workstations |
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WS5
MICROS reaffirms its commitment to providing
industry leading Point-of-Sale hardware with the new
Workstation 5 (WS5). Building on the successful legacy
WS4 and along side the next generation WS4 LX, the WS5
demonstrates MICROS's unique ability to design rugged,
affordable hardware that is easy to install & maintain,
intuitive to use, and extremely reliable. The all new
WS5 features a powerful processor running the latest
Microsoft Windows Embedded operating systems and a
large, bright 15" touchscreen display. Other impressive
characteristics include standard stereo speakers, 1G
networking, MICROS CAL, and an advanced operating system
recovery utility. The use of flash memory and passive
cooling reduces the risk of costly mechanical failures,
and improves system reliability and uptime. Improved I/O
connectivity, a new, easy to use adjustable stand, and
many modular options make the WS5 highly configurable
and ready for use in a wide range of applications.
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WS4 LX
Since the release of the revolutionary MICROS
Workstation 4 (WS4) point-of-sale (POS) terminal in
2003, MICROS has installed almost 200,000 units around
the world. With the WS4, MICROS led a transition in POS
technology away from complicated and costly PC-based
hardware, to lower-cost, more reliable solid-state POS
appliances that provide superior functionality with the
lowest total-cost-of-ownership on the market. Continuing
that leadership, the Workstation 4 LX (WS4 LX) provides
all of the same benefits, while providing a 3X
improvement in performance.
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PCWS 2010
The PCWS 2010 is a state of the art PC-based,
point-of-sale terminal. While it retains many of the
design features and the overall look of the Eclipse PCWS,
it is a completely redesigned workstation employing the
latest technologies. The fully open architecture
combined with abundant connectivity and configuration
options make it an ideal choice not only for MICROS POS
applications, but for any touchscreen based
application. The attractive, rugged design makes the
PCWS 2010 at home in any environment.
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Keyboard Workstation 4
Modeled after the highly successful Workstation 4, the
Keyboard Workstation 4 delivers a robust POS terminal
that is low cost, quickly deployed and easy to maintain.
Designed for Leisure and Entertainment markets with
limited menu items, harsh operating conditions and a
large numbers of workstations, the Keyboard Workstation
4 is perfect for arenas, stadiums and outdoor serving
areas. The KWS4 retains the industry leading embedded
technologies first seen in the WS4, including the
Microsoft Windows CE .NET operating system, and the
MICROS Client Application Loader (CAL), ensuring an open
system that is intuitive to install and self
maintaining.
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Mobile
MICROS
MICROS is proud to offer its third generation handheld
solution, the Mobile MICROS Handheld point-of-sale
terminal. This solution has been created specifically
for the restaurant industry and is fully integrated with
our 3700 and 9700 Point-of-Sale Systems. Mobile MICROS
is powered by the acclaimed Windows® CE platform from
Microsoft and supports magnetic card readers, scanners
and local and remote printers. This sleek yet robust
solution puts a wealth of profit-building power right
into your hand.
Case Study 
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Point-of-Sale
Peripherals
To complete any point of sale implementation, MICROS
offers a line of point of sale peripherals including
printers, cash drawers, customer displays, barcode
scanners, scales, and more. All of the peripheral
products we sell are selected and tested to work with
our point of sale workstations, and application
software.
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